Terms of service
EVERWAVE CO APPAREL
Terms of Service
Last Updated: March 2026
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the website www.everwavecoapparel.shop ("Website"), operated by Everwave Co Apparel ("Company," "we," "us," "our," or "Everwave"). This Website operates as a custom print-on-demand apparel retailer using an advanced fulfillment network. By accessing, browsing, or purchasing products from our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website. We reserve the right to refuse service to anyone for any reason at any time.
2. Modifications to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms. We recommend reviewing these Terms regularly. For significant changes, we will provide additional notice on our Website.
3. Use License
Permission is granted to temporarily download one copy of materials (information or software) from our Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title. Under this license you may not:
Modify or copy the materials
Use the materials for any commercial purpose or public display
Attempt to decompile, reverse engineer, or disassemble any software
Remove any copyright or proprietary notations
Transfer materials to another person or "mirror" on other servers
Use automated tools, bots, or scraping technology to access our Website
4. About Our Print-on-Demand Business Model
Everwave Co Apparel operates as a made-to-order apparel retailer using an advanced fulfillment network of production partners. Understanding our business model is important:
Products are manufactured only after your order is confirmed and payment is processed
Each product is custom-produced specifically for your order
Manufacturing is handled by our network of production facilities and partners
Products are quality-checked before shipment
Shipping is handled directly by our fulfillment partners to your address
We maintain quality standards but are not directly responsible for manufacturing execution by partner facilities
5. Product Descriptions and Accuracy
We strive to provide accurate product information, images, and mockups. However, please note:
Product images and mockups are representations and may differ from final printed items
Colors may appear differently on your screen than in the physical product
Print placement may vary slightly due to production techniques
Fabric color, texture, and weight may vary based on production batches
Minor imperfections and variations are normal in made-to-order manufacturing
We do not warrant that product descriptions or images are completely accurate
6. Pricing and Product Availability
All prices are displayed in USD. Price information is subject to change without notice:
Prices may be updated at any time
Price changes do not affect orders already placed and confirmed
We reserve the right to limit quantities
We reserve the right to cancel orders for any reason
Products displayed are subject to availability and may be discontinued
7. Orders and Purchase Terms
When you place an order, you are offering to purchase a custom-made product. Key terms:
Placing an order does not guarantee acceptance
We reserve the right to accept, reject, or cancel any order
We may require additional information or verification before accepting
Order confirmation email indicates order acceptance
Orders cannot be modified or cancelled after payment processing begins
You are responsible for accuracy of order details and design specifications
You must be at least 18 years old to place an order
8. Payment
Payment for orders is processed as follows:
We accept credit cards, debit cards, and other payment methods
All payments are processed securely through Stripe
You authorize us to charge your payment method for the full order amount
You represent you have legal right to use the payment method
Payment failure may result in order cancellation
Fraudulent transactions will result in account suspension
All amounts are in USD; international customers responsible for currency conversion
9. Production and Manufacturing Process
Once your order is confirmed, production begins with our manufacturing partners:
Production typically takes 2-5 business days from order confirmation
Your item is produced according to your specifications
Items undergo quality inspection before shipment
Production times may vary based on demand and product type
We do not provide production updates or tracking until items ship
Production does not occur on weekends or holidays
10. Shipping and Delivery
Shipping is handled by our fulfillment network:
We ship to addresses in designated regions worldwide
Standard shipping typically takes 3-7 business days (USA)
Express shipping typically takes 1-3 business days (USA)
International shipping typically takes 7-21 business days
Tracking information provided via email when items ship
Risk of loss transfers to you upon delivery to carrier
We are not responsible for carrier delays or circumstances beyond our control
International customers responsible for customs duties and import regulations
11. Quality Assurance and Manufacturing Defects
Our manufacturing partners maintain quality standards. However:
Minor variations in color, print placement, and fabric are normal
Manufacturing defects include: misaligned printing, misprints, stains, holes, or seam issues
Report defects within 30 days of delivery with clear photos
We will investigate and replace or refund defective items
Replacement items ship free; we cover all costs
12. Returns, Exchanges, and Refunds
Our return policy reflects the made-to-order nature of our business:
30-day return window from delivery date
Items must be unused, unworn, unwashed, and in original condition
Standard (non-custom) items may be returned for refund
Personalized/custom items are non-refundable (except manufacturing defects)
Defective items eligible for replacement or refund
Return shipping typically paid by customer (prepaid label for defects)
Refunds processed to original payment method within 5-10 business days
Please refer to our detailed Refund Policy for complete information
13. Intellectual Property Rights
All content on our Website is protected by intellectual property laws:
All text, graphics, logos, images, and software are our property
All product designs are original creations or properly licensed
No copyrighted or trademarked material used without authorization
Unauthorized reproduction or distribution is prohibited
Purchase of a product does not grant design rights or ownership
You only own the physical item, not the design or artwork
14. User Designs and Submissions
If you submit designs or content for production:
You represent you own or have rights to the design
You warrant the design does not infringe third-party rights
You are responsible for ensuring design legality
We reserve the right to refuse designs that appear infringing
You indemnify us from liability related to your designs
15. User-Generated Content
If you submit reviews, photos, or comments:
You grant us a worldwide, non-exclusive, royalty-free license
We may use your content for marketing and promotional purposes
You warrant you own or have rights to submitted content
Your content must not violate any third-party rights
16. Prohibited Conduct
You agree not to:
Violate any applicable laws or regulations
Upload copyrighted, trademarked, or infringing designs
Submit false or misleading information
Harass, threaten, or abuse others
Attempt unauthorized access to our systems
Use scraping tools or automated access
Engage in fraudulent activities or chargebacks
Resell products for commercial purposes
17. Third-Party Links and Websites
Our Website may contain links to third-party sites. We are not responsible for content, accuracy, or practices of external sites. Use third-party sites at your own risk and review their terms and policies.
18. Warranty Disclaimers
Materials and products are provided "as-is." We make no warranties:
No implied warranties of merchantability
No fitness for particular purpose
No non-infringement of intellectual property
19. Limitation of Liability
To the maximum extent permitted by law, Everwave Co Apparel shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amount you paid for the product. Some jurisdictions do not allow limitation of liability, so this may not apply to you.
20. Indemnification
You indemnify and hold us harmless from any claims, damages, costs, and expenses (including attorneys' fees) arising from: your use of the Website, violation of these Terms, infringement of third-party rights, or submission of infringing designs.
21. Dispute Resolution
Disputes will be resolved as follows:
First, attempt good faith negotiation
If unresolved, disputes governed by applicable jurisdiction laws
Disputes resolved in courts of applicable jurisdiction
22. Governing Law
These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles. You irrevocably consent to jurisdiction and venue of applicable courts.
23. Termination
We reserve the right to suspend or terminate your access at any time, without notice, if you violate these Terms or engage in prohibited conduct. Upon termination, all rights cease immediately.
24. Severability
If any provision is invalid or unenforceable, that provision is modified to minimum extent necessary or severed, and remaining provisions remain in full force.
25. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Everwave Co Apparel and supersede all prior negotiations and understandings.
26. Contact Information
For questions about these Terms of Service, please contact us:
Everwave Co Apparel
Website: www.everwavecoapparel.shop
Email: support@everwavecoapparel.shop
We typically respond to inquiries within 24-48 business hours.